{"id":12061,"date":"2017-09-28T04:43:42","date_gmt":"2017-09-28T04:43:42","guid":{"rendered":"https:\/\/3sarana.at\/?page_id=12061"},"modified":"2019-02-26T17:27:20","modified_gmt":"2019-02-26T10:27:20","slug":"faqs","status":"publish","type":"page","link":"https:\/\/3sarana.at\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><h3 style=\"text-align: left;\"><strong>Frequently Asked Questions (FAQs)<\/strong><\/h3>\n<\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:#e0dede; }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: #e0dede; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Roboto Slab\";font-style:normal;font-weight:300;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"PT Sans\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #212934 !important;border-color: #212934 !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #28a828;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #28a828;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #28a828!important;border-color: #28a828!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul role=\"menu\" class=\"fusion-filters clearfix\"><li role=\"presentation\" class=\"fusion-filter fusion-filter-all fusion-active\"><a role=\"menuitem\" data-filter=\"*\" href=\"#\">All<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".frequently-asked-questions-faqs\" href=\"#\">Frequently Asked Questions (FAQs)<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-13279 frequently-asked-questions-faqs \"><span class=\"entry-title rich-snippet-hidden\">Do I need to bring anything to my treatment ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/3sarana.at\/en\/author\/dmkwke\/\" rel=\"author\">Dominik Wanke<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-02-26T17:26:55+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-13279\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-13279\" href=\"#collapse-1-13279\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do I need to bring anything to my treatment ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-13279\" aria-labelledby=\"faq_1-13279\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>You just have to bring your time. Everything else you will get from us. And hopefully you will leave us with a smile.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-12090 frequently-asked-questions-faqs \"><span class=\"entry-title rich-snippet-hidden\">Does 3sarana Massage hurt?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/3sarana.at\/en\/author\/dmkwke\/\" rel=\"author\">Dominik Wanke<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-02-26T17:21:41+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-12090\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-12090\" href=\"#collapse-1-12090\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Does 3sarana Massage hurt?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-12090\" aria-labelledby=\"faq_1-12090\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Our therapists may use quite deep pressure during the treatment. However, our treatment should be relaxing and instill a sense of wellbeing very quickly. If you are experiencing any discomfort please notify our therapist immediately.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-12087 frequently-asked-questions-faqs \"><span class=\"entry-title rich-snippet-hidden\">What is so special about 3Sarana ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/3sarana.at\/en\/author\/dmkwke\/\" rel=\"author\">Dominik Wanke<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-03-10T19:24:07+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-12087\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-12087\" href=\"#collapse-1-12087\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is so special about 3Sarana ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-12087\" aria-labelledby=\"faq_1-12087\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>3Sarana was founded by Thai Massage expert to offer tailor made relaxation for everyone.<\/p>\n<p>Our massage programs are optimized for everyone and a perfect addition to Yoga-Training, Aerobic and all kinds of Workouts. In addition, we explicitly welcome small children.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-12085 frequently-asked-questions-faqs \"><span class=\"entry-title rich-snippet-hidden\">Is a reservation necessary?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/3sarana.at\/en\/author\/dmkwke\/\" rel=\"author\">Dominik Wanke<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-02-26T17:23:13+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-12085\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-12085\" href=\"#collapse-1-12085\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is a reservation necessary?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-12085\" aria-labelledby=\"faq_1-12085\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>In order to provide you with the best service possible we recommend a reservation under<\/p>\n<p>WhatsApp 0664 9122455<strong> , via our Reservation App or our website.<\/strong><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-12081 frequently-asked-questions-faqs \"><span class=\"entry-title rich-snippet-hidden\">What happens if I come too late to my appointment ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/3sarana.at\/en\/author\/dmkwke\/\" rel=\"author\">Dominik Wanke<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-03-11T13:14:20+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-12081\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-12081\" href=\"#collapse-1-12081\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What happens if I come too late to my appointment ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-12081\" aria-labelledby=\"faq_1-12081\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We try our best to find flexible solutions in case of our customers missing the appointment. However, there might be constraints to full schedule or other reasons.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-12079 frequently-asked-questions-faqs \"><span class=\"entry-title rich-snippet-hidden\">Which cancellation conditions apply?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/3sarana.at\/en\/author\/dmkwke\/\" rel=\"author\">Dominik Wanke<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-03-10T12:23:13+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-12079\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-12079\" href=\"#collapse-1-12079\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Which cancellation conditions apply?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-12079\" aria-labelledby=\"faq_1-12079\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We kindly ask you to cancel reservations 24 hours before the appointment time.<strong> Otherwise we have to ask for a No-Show fee.<\/strong> Of course, there are exceptions in case of sickness or emergency. However, we also would ask you to notify us by phone in such urgent cases as soon as it is possible.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-12076 frequently-asked-questions-faqs \"><span class=\"entry-title rich-snippet-hidden\">Do I have to report any health issues to the therapist ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/3sarana.at\/en\/author\/dmkwke\/\" rel=\"author\">Dominik Wanke<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-01-22T17:12:51+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-12076\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-12076\" href=\"#collapse-1-12076\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do I have to report any health issues to the therapist ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-12076\" aria-labelledby=\"faq_1-12076\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We ask you to report any serious medical conditions, pain or injuries to our therapist prior to massage. Please also note our <a href=\"https:\/\/3sarana.at\/en\/gtc\/\" target=\"_blank\" rel=\"noopener\">General Terms of Contract<\/a> for details what types of health conditions prohibit massage.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12061","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/3sarana.at\/en\/wp-json\/wp\/v2\/pages\/12061","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3sarana.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/3sarana.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/3sarana.at\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/3sarana.at\/en\/wp-json\/wp\/v2\/comments?post=12061"}],"version-history":[{"count":10,"href":"https:\/\/3sarana.at\/en\/wp-json\/wp\/v2\/pages\/12061\/revisions"}],"predecessor-version":[{"id":15328,"href":"https:\/\/3sarana.at\/en\/wp-json\/wp\/v2\/pages\/12061\/revisions\/15328"}],"wp:attachment":[{"href":"https:\/\/3sarana.at\/en\/wp-json\/wp\/v2\/media?parent=12061"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}